(281) 910-7286



Shipping

Please be assured that your items will ship out within 2-4 days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. If you're trying to estimate when a package will be delivered, please note the following:

Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please contact us for charges.

Returns

We want all our customers to receive high quality products. If there is something wrong with the product you have received or if your delivery is not identical to your order (wrong product or if a product is missing), please contact our customer service at (281) 910-7286 or email info@benstexasgourmetmarket.com. If you send us an email, please include as many details as possible including your order number as well as a picture if there is something wrong with one of the products.

All returns must be shipped to:

Ben’s Texas Gourmet Market
P.O. Box 1165
Friendswood, Texas 77549

Cancellations

It is possible to cancel your order if it has not been shipped. Contact us and we will help you. If your order has been sent, you will need to return the products in order to receive a refund. The freight will not be refunded. It is not possible to change your order once it has been submitted. This also includes changing the order quantity of a product, removing an item, changing the delivery address or payment method. All packages are sent via U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx from our location in Friendswood, Texas.

All returns must be shipped to:

Ben’s Texas Gourmet Market
P.O. Box 1165
Friendswood, Texas 77549

Refunds

If you are not completely satisfied with your products from Ben’s Texas Gourmet Market, we will issue a full refund. If you are dissatisfied with the products that you have received please contact our customer service at (281) 910-7286 or email info@benstexasgourmetmarket.com.

All returns must be shipped to:

Ben’s Texas Gourmet Market
P.O. Box 1165
Friendswood, Texas 77549




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